Friday, 17 July 2009

New Freebie - Quick Page and Recipe and Rant

Hi All
Got to creating with a couple of my kits and created a qp for you for recipes
These kits are still available on my blog if you want them
Kitchen, Fruit salad and goodnight colours

Here's what I've done with it

Anyway hope you can use and enjoy it

Hugs Michelle

How annoying is it to people who have made a complaint to a company about the lack of good service. They get a reply from the company that answers everything else but the reason you complained in the first place?

Today I made a complaint to Amazon because it's taking them three or more days before they dispatch an item. Even when you are paying for delivery. I used the Supersaver which means I get free delivery to get free delivery I also have to wait for 3-5 to get it delivered by post after dispatch. Ok I'm fine with that. Free delivery you wait a bit longer..Not a problem not urgent I don't need the item immediately just a book I wanted.

However every time I order whether I order supersaver or whether I am paying for any other kind of delivery except to receive within 24 hours is taking 3 or more days for Amazon to dispatch. It's not about the postal side of things its not about the waiting it's about the time between when they take the order and process it and when they are dispatching the order.

I think it's wrong that you place an order one day they claim it's in stock but unless you are prepared to pay for overnight delivery they are taking 3 or more days to dispatch the item.

I don't have a problem waiting for goods to come if I did I wouldn't use supersaver as it is.. However when I place an order whether it is with supersaver or whether it's when I've paid for the delivery of the item. I expect that when they process that order they dispatch that order.

What I am finding at this time is they process the order and dispatch usually 3 days later I tend to find this unacceptable after awhile. The only way I get that order processed immediately is if I pay more in delivery than what the item is worth in the first place. What I mean by that is I can have the item delivered the next day but that costs me more than the item I have ordered, That is disgusting.

Yet when I write to them to state I think their dispatching dates are a bit out of order I get a letter skirting the issues and I get why they do supersaver and if I want it sooner I can pay for delivery.

Wake up Amazon this isn't about how long it takes to arrive in the mail. This is about how long it is taking you to process the order and dispatch the item. The last time I paid for my deliveries a few weeks ago you gave an estimated dispatch 3 days after I ordered the item and the book was not dispatched until the day after the estimated dispatch day and arrived 3 days after estimated delivery days taking into account you failed to send the item on the dispatch day.

So anyway sorry for ranting again but I do get sick of companies who do not really listen to the complaint of customers and go around in circles stating can pay for delivery to get it faster and it's no faster at all...

Whoops!!! I'm guessing it helps to leave a download link

If you'd like this qp can get it here Look for recipe qp

hugs Michelle


Anonymous said...

Thank you so much for this Freebie. I want to let you know that I posted a link to your blog in Creative Busy Hands Scrapbook Freebies Search List, under the Page 4 post on Jul. 18, 2009. Thanks again.

Anonymous said...

Thank you! Your blog post will be advertised on the DigiFree Digital Scrapbooking Freebie search engine today (look for timestamp: 04 Aug [LA 07:00pm, NY 09:00pm] - 05 Aug [UK 02:00am, OZ 12:00pm] ).